We are so proud and rather overwhelmed by the very kind feedback we regularly receive from our wonderful clients and families. We hope by sharing them with you that you feel reassured that we are an ethical, professional, knowledgeable and kind team. A team that really strives to carry out robust assessments that are sensitive and thorough.
"From start to finish Oni, Mary and the team have ensured we were taken care of. They were
happy to provide assistance and answer all our queries at the start of the process, guiding us
to collect as much information prior to screening as possible to ensure the most complete
picture at that stage. There was only a short wait of a few weeks until the assessment itself,
and we were well informed about what that would entail. Our son even had a letter from his
assessor so he would know a little about who he was meeting for his assessment. Following
issue of the report we had the opportunity to have a really useful feedback discussion with
Oni where would ask our many questions and gain further insight into our son's needs. We
still feel that the support is there if we needed anything further - the service goes far beyond
simply assessing for autism which is fantastic!"
"The whole process was seamless from start to finish - incredibly professional, friendly and
helpful and we felt we were in expert hands from day one.
Oni was absolutely brilliant with our son at his assessment - helping him to feel at ease in an
unusual environment / situation. And our appointment with Lucy was fascinating,
enlightening and empowering as we finally felt heard and understood as parents.
The written report was unbelievably detailed, comprehensive, accurate and well-written -
100% reflection of the child we know and love. Incredibly helpful 'next steps', resources,
recommendations and signposting. A report that will help us, his teachers and our son himself
as he moves into adulthood.
We really valued feel 'held' during the whole process - we especially appreciated the video
call to discuss the report afterwards and the opportunity for ongoing support as needed."
"Assessing a child for anything is particularly hard, especially when they are brilliant at masking! I
felt that the team were fantastic at making us all at ease, whilst getting the best from
our child. Communication was clear and prompt. Overall the whole process, albeit a sensitive subject,
felt very positive and dealt with compassionately".
"Very professional and understanding not patronising in anyway . They have really help me to make sense of my life and the problems I have faced . A big thanks you to all the team".
"I highly recommend Cornwall Autism. Their communication throughout has been brilliant and very professional. The assessment and interview were both very thorough and friendly too. The report is so detailed and it captured my family member perfectly and has greatly helped in her understanding of herself.. I cannot recommend highly enough".
"Both the screening and assessment process was very thorough. There was an understanding that children/young people can present very differently in different contexts i.e., Home – school. Nothing we shared was dismissed. Our child was extremely anxious about the assessment process but the practitioner that he saw was so incredibly welcoming and relaxed that she made a very difficult process for them so much easier.
We are honestly so grateful and so blessed that Cornwall Autism exists. They are such great advocates for autistic people and the gifts that they have, rather than just focusing on their challenges".
Cornwall Autism were brilliant. The process was clear, consistent and honest. They were able to provide a service which has helped me immensely. I would recommend the team to anyone who may be in need of their services.
"Fantastic communication by both Mary and Oni throughout the process. During the parent
interview and interview with our daughter we were very quickly put at ease. I felt listened to!
It was a wonderfully smooth experience, with plenty of communication and a thorough
assessment. I felt we were in good hands".
"From our first contact through to our child's report, everyone was amazing, knowledgeable
and kind which really helped walk us through the process. I can't thank you enough. Five stars!
"It was a relatively quick process from initial contact to getting our daughter assessed. The
venue for the assessment was very calm and relaxed. The team have been very helpful and
understanding, giving us lots of support going forward in trying to support our daughter. The knowledge of the team of practitioners is excellent.
"My daughter and I felt very welcomed by the wonderful ladies during the assessments. All my questions by email were answered with detail and I know i can always turn to them for support if needed in the future. I would highly recommend Cornwall Autism, they reassured me all the way
through the process and they even went the extra mile to get the report to me in a couple of days knowing how anxious I was to get the help for my daughter started.
My daughter received a letter from Oni that made her feel like she finally belonged , Oni shared with her all the strengths that she had found out during the assessment and was able to finally give her the why answers she had been searching for.
I felt that they listened and had a true understanding of our family and got to know us quite well in such a short space of time. I was so impressed with how lovely the ladies were and knowledgeable that I won't hesitate to have my other children screened to in the future".
"I was recommended from a friend in my local village who said you were excellent. From my initial enquiry we received detailed information promptly. The process and costs were explained clearly. Paper work and assessments were sent out and booked as stated. Emails and any questions we had were answered by very professional, polite and friendly staff. Nothing was too much trouble and any questions or amendments I wanted to make were done very quickly. We would definitely recommend CA as an outstanding service by people that genuinely care and take the time to really get to know you".
"The team is very friendly, very warm and welcoming which allowed my child
to feel totally at ease, they take time to listen to you and answer any questions you may have.
Nothing is rushed and the service excellent. The waiting times are minimal, the report was
extremely detailed and has left me with a lot of knowledge and the next steps to take following
my sons diagnosis. I feel with the diagnostic report it will help my child thrive and have the best
support going forward throughout his life"
"The ADOS 2 was particularly amazing. Oni completely ‘got’ my son in just 90 minutes - she saw
what we’ve been seeing for years now and it really helped to validate our thoughts. She was
kind, patient and took her time to get to know him and also see how just brilliant he is. The
whole process was very person (child) centred and we cannot quite express what this will do to
help and support our son and our family - thank you!"
"Throughout the process, everything was explained clearly and I felt like I had an input, that was valued
and we were all listened to. We were all treated with respect, kindness and most of all honesty. All
clinicians were knowledgeable and not question was too much. Thank you for making this process a
"The team were really friendly and supportive and I felt like they cared about my child and making sure she felt comfortable. It was great that the report was sent to us so quickly - we weren't left wondering for very long at all. A really positive experience all round".
"Oni and Lucy were very welcoming and put myself and my son at ease during the ADOS
assessment and the Developmental Interview. Oni was very good at helping our boy to feel as
comfortable as possible in what was a very strange situation for him".
"Excellent process involving questionnaires, preliminary screening, and lengthy one on one
interviews. Extraordinarily thorough. Highly skilled therapists - felt completely safe in their
hands, fully understood and supported. A very positive experience".
Please do get in touch if you have any questions or would like to arrange a private autism assessment for you, or your child.